KYC, or account verification, is a one-time process — once completed, you won't need to do it again. Completing KYC before your first withdrawal is mandatory.
What you'll need:
- National ID (NID): Clear photos of both the front and back. If you don't have an NID, a photo of the first page of your passport is also accepted.
- Selfie: A recent photo of you holding your NID — both your face and the NID must be clearly visible.
- Mobile Banking Details: The bKash or Nagad number you use to deposit must match the number registered on your account.
How to Deposit:
399beb's VIP program has 5 tiers in total. Loyalty points are earned on every bet, and your tier is determined by the points you accumulate.
| Tier | Monthly Points | Cashback | Exclusive Benefits |
|---|---|---|---|
| Bronze | 0–4,999 | 3% | Weekly Bonus |
| Silver | 5,000–19,999 | 5% | Reload Bonus + Priority Support |
| Gold | 20,000–49,999 | 7% | Free Bet + Faster Payouts |
| Platinum | 50,000–99,999 | 10% | Dedicated Manager + Custom Offers |
| Diamond | 1,00,000+ | 15% | All Benefits + Annual Gift |
How points are earned: 1 point for every BDT 100 wagered. Accumulated points can be converted into bonus cash or free bets — go to "My Points" in your profile to redeem them.
399beb's welcome bonus is fully automatic — no need to claim it separately. As soon as your first deposit is complete, the bonus is credited to your bonus wallet.
Bonus Details:
- Amount: 150% of your first deposit, up to a maximum of BDT 5,000.
- Example: Deposit ৳1,000 and ৳1,500 will be added to your bonus wallet.
- Minimum deposit: Bonus is available on deposits of ৳100 or more.
Wagering Requirements:
Bonuses cannot be withdrawn directly — you must wager 10x the bonus amount. So if you receive a ৳1,500 bonus, placing a total of ৳15,000 in bets will convert it to real balance.
Wagering period: The wagering requirement must be met within 30 days of receiving the bonus. After this period, the bonus expires.
Changing the interface language on 399beb is simple. The process is the same on both mobile and desktop.
Steps:
A language selection icon is available at the top or bottom of the website — you can change it even without logging in. However, if you make the change while logged in, your preference is saved to your account and will apply every time you log in.
There are usually a few common reasons why an account gets locked. Once you know the cause, resolving it is straightforward.
Common reasons:
- Entering the wrong password multiple times: After 5 consecutive incorrect password attempts, your account will be automatically locked for 30 minutes. Please try again after 30 minutes.
- KYC verification pending: In some cases, if KYC is not completed within a set timeframe, transaction capabilities on your account may be restricted.
- Security Notice: If a suspicious login is detected, 399beb will automatically lock the account on a temporary basis.
- Rule Violation: Multiple accounts or other rule violations may result in permanent account suspension.
Steps to resolve:
With Two-Step Verification (2SV) enabled, knowing your password alone is not enough to log in — the OTP sent to your mobile is also required. This makes your account significantly more secure.
Steps to enable:
How This Helps:
- Even if someone gets hold of your password, they still can't log in without the OTP sent to your phone.
- You'll be instantly notified of any login attempt from an unrecognized device.
- Additional verification can also be enabled for deposits and withdrawals.
An accumulator or acca bet combines multiple selections into a single bet. The odds of each selection are multiplied together, meaning bigger potential winnings — but if any one selection loses, the entire bet is lost.
How to place an acca bet on 399beb:
The minimum accumulator bet is ৳50. Live match selections and pre-match selections can be combined in the same acca.