Every piece of information you share with 399beb is treated as a trust. This page clearly explains what data we collect, how it is used, and how it is kept secure.
How your information is protected
Here's a quick overview before you read the full details
Name, mobile number, email, and ID details are collected at registration. Device information and usage patterns are also gathered automatically.
Your information is used for account management, KYC verification, payment processing, and sending relevant offers.
Your information is never sold to third parties. Limited sharing may occur only where legally required or for payment processing purposes.
Your information is protected through SSL 256-bit encryption, secure servers, and regular security audits.
You have the right to access, correct, or request deletion of your personal data. Simply contact our support team.
Cookies necessary for the website to function properly are used. You have the option to disable non-essential cookies.
This Privacy Policy explains how personal information is handled for users of the 399beb website and mobile application. 399beb is deeply committed to the privacy of its members in Bangladesh, and the utmost care is taken in every step of collecting and using your data.
By creating an account or using the platform, you agree to this privacy policy. The policy is developed in line with international standards, modelled on GDPR principles.
This policy was written in Bengali for the convenience of our members. In the event of any legal dispute, the English version shall prevail.
This policy is updated regularly. The latest version is always available on this page. If significant changes are made, you will be notified via your registered mobile number or email.
399beb collects two types of information — what you provide directly and what the system collects automatically.
Information you provide directly:
Automatically collected information:
399beb will never call or message you to ask for your password, OTP, or full NID number. Anyone requesting this information is attempting fraud.
Collected data is used solely for its intended purpose. 399beb does not misuse your information.
To manage login, security verification, and account settings.
To process deposits and withdrawals and maintain transaction records.
For identity verification, fraud prevention, and account security.
For troubleshooting, complaint review, and service quality improvement.
For analyzing user experience and resolving technical issues.
To send you relevant promotions based on your betting preferences (with your consent).
Before using any data, 399beb always considers necessity and proportionality. Information is never used for any purpose other than the one it was collected for.
399beb uses internationally certified security technology to protect your data. Security isn't just a policy on paper — it's a priority built into every day's operations.
Technical safeguards:
Administrative safeguards:
In the event of a security breach, affected members will be notified within 72 hours and immediate action will be taken.
399beb does not retain data longer than necessary. Each category of information has a defined retention period:
When the retention period ends, data is securely deleted or irreversibly anonymised. You may also request early deletion before the period expires — though data kept for legal obligations may not be removable.
Cookies are small text files stored on your device. 399beb uses cookies to make the platform more convenient to use.
| Cookie Type | Purpose | Retention Period | Status |
|---|---|---|---|
| Essential Cookies | Login sessions, security tokens | End of session | Mandatory |
| Functional Cookies | Language preferences, interface settings | 1 Year | Mandatory |
| Analytics Cookies | Usage Pattern Analysis | 30 Days | Optional |
| Performance Cookies | Loading Speed Improvement | 90 days | Optional |
To disable optional cookies, manage them through your browser settings. Note that disabling essential cookies may cause some platform features to stop working.
You have certain important rights over your information. 399beb respects these rights and makes it easy for you to exercise them.
To find out what information we hold about you, submit a request to support. A report will be sent to you within 30 days.
If any of your information is incorrect, you may request a correction. Changes to your name or date of birth will require supporting documentation.
You may request deletion of your data upon account closure. However, data retained for legal reasons — such as transaction records — cannot be deleted.
To opt out of marketing communications, turn off notifications in your account settings or contact support.
You may request a copy of your data in a specific format. This is generally provided free of charge.
To exercise any of these rights, contact our support team. We typically respond within 7–30 days.
399beb is strictly for users aged 18 and above. We actively take steps to ensure no personal information is collected from anyone under 18.
399beb may update this Privacy Policy to keep pace with changes in technology or applicable law. When changes are made, the following process is followed:
The policy is reviewed whenever legal advice or technical requirements make an update necessary.
For significant changes, you will be notified via SMS or email to your registered mobile number at least 30 days before the changes take effect.
The "Last Updated" date at the top of this page will change, and the new policy will take effect.
Continuing to use the service after any changes constitutes acceptance of the updated policy. If you do not agree, you may request to close your account.
For any privacy-related questions, requests, or complaints, please contact us:
When submitting a privacy request, please include the mobile number registered to your account — this helps verify your identity and ensures a faster response.
We are committed to data protection not just in words, but in practice
256-bit SSL encryption provides bank-grade security. Your data is fully protected in transit and cannot be intercepted.
399beb never sells your data to advertisers or data brokers. That's not part of our business model.
You may request to view, correct, or delete your information at any time. Our support team is here to help.
Data is never kept longer than necessary. Once the retention period expires, it is securely deleted.
Every piece of data we collect and why is stated clearly. No hidden terms — all written in plain, straightforward language.
Get support in Bengali for any privacy-related concerns — response guaranteed within 24 hours.
Why This Matters to You
Many people in Bangladesh are understandably cautious about sharing personal information on online platforms — and that concern is completely valid. 399beb believes every member has the right to ask where their data is going. This page is our honest, detailed answer to that question.
399beb's reasoning behind data collection is straightforward. Your name and mobile number are required at registration to ensure payments go to the right place — a bKash transfer sent to a wrong number cannot be reversed. KYC is required because identity verification is a legal obligation for international betting platforms; without it, the risk of money laundering and fraud increases. Device information is collected because monitoring how many devices access a single account is essential for security.
The most important aspect of 399beb's privacy policy is simple: we do not sell your data. This sets us apart from many free services where user data is essentially the product. 399beb's revenue comes from betting services — not data sales. We have no financial incentive to share your information with advertisers.
A quick note on cookies. Many people assume cookies are something to be wary of. In reality, 399beb cannot function without essential cookies — they're needed to remember your login session and store security tokens. Analytics cookies, however, are optional; disabling them won't affect how the platform works.
399beb takes your rights over your data seriously. If you want to view, correct, or delete your information — just reach out to support. We'll do everything we can within legal limits. The one exception is transaction records, which must be retained for 7 years under financial regulatory requirements.
One more thing on security: 399beb will never contact you by phone or message to ask for your OTP or password. If anyone requests this information in 399beb's name, it is fraud — report it to our support immediately. Even with SSL encryption in place, members should stay alert to social engineering attempts.
399beb's privacy policy is modelled on GDPR principles — even though GDPR does not directly apply in Bangladesh. Upholding this international standard is part of our commitment to our members. As Bangladesh's Digital Security Act and Personal Data Protection legislation continue to strengthen, 399beb will comply with them fully.
Data protection is an ongoing commitment, not a one-time task. 399beb has a dedicated team that monitors security daily, identifies emerging threats, and keeps systems up to date. Keeping your information safe isn't just a rule we follow — it's a responsibility we take seriously.
Common Questions About Privacy & Platform Use