Legal Documents

399beb Terms & Conditions — The Complete Guide in Plain English

We strongly recommend reading these Terms & Conditions before using 399beb's services. We've made every effort to write them in plain language so that every member can clearly understand their rights and responsibilities.

Last Updated: January 2026 Bangla Version
Important Notice

By creating an account or using 399beb's services, you agree to these Terms & Conditions. If you disagree with any term, please refrain from using the platform and reach out to our support team.

Key Points at a Glance

Key Highlights from the Terms & Conditions

Membership Terms

You must be at least 18 years old to register. Each person may only create one account. Providing accurate information during registration is mandatory.

Payment Policy

Deposits are instant. Withdrawals typically process within 30 minutes. KYC verification is required for your first withdrawal. Minimum withdrawal is ৳300 BDT.

Bonus Terms

Each bonus carries its own wagering requirements. Withdrawals will not be processed until wagering is complete. Only one bonus may be active at a time.

Account Security

Keeping your password confidential is the member's responsibility. Account sharing is prohibited. Accounts may be temporarily suspended if suspicious activity is detected.

Betting Rules

Once confirmed, a bet cannot be cancelled. 399beb reserves the right to review bets in the event of odds changes. Bets are refunded if a match is cancelled.

Responsible Gaming

Members may set limits at their discretion. Accounts belonging to users under 18 will be closed immediately. Support for addiction prevention is available free of charge.

01. General Terms & Introduction

These terms and conditions govern all aspects of using the 399beb website and mobile application. 399beb is an international-standard online gaming and betting platform operating under a valid license.

Accessing this platform, creating an account, or using any of our services means you have read and agreed to these terms in full. If you do not agree with any part of these terms, please discontinue use of the service.

399beb reserves the right to update these terms and conditions at any time. Any changes will be announced on the platform. Continued use of the service after an update constitutes acceptance of the revised terms.

This document has been written in Bengali for the convenience of our members. In the event of any legal dispute, the English version shall take precedence.

02. Account Registration & Eligibility

The following requirements must be met to create an account at 399beb:

  • Age: You must be at least 18 years of age. A National ID card or passport may be requested as proof of age.
  • Single Account: Only one account is permitted per person, household, address, or device. If multiple accounts are found, all will be closed and any accumulated bonuses will be forfeited.
  • Accurate Information: Your name, date of birth, and mobile number must all be accurate. Accounts created with false information may be closed and any funds forfeited upon verification.
  • Mobile Verification: An OTP will be sent to the mobile number provided at registration. This number will also be used for transactions.
  • Password Security: Never share your password with anyone. You are fully responsible for all activity on your account.

399beb reserves the right to reject any registration before account creation is complete, without being required to provide a reason.

03. KYC Verification Process

KYC (Know Your Customer) is the identity verification process required by international standards. Completing KYC is mandatory before making your first withdrawal on 399beb.

Documents Required for KYC:

  • Front and back photos of your National ID (NID) or passport
  • A selfie holding your NID or passport
  • Ensuring your name matches your bKash or Nagad account

KYC verification typically takes 2–24 hours. Once completed, it does not need to be repeated. However, if any discrepancies are found, 399beb may request additional documents.

Withdrawals cannot be processed without completed KYC verification. This isn't a complication — it's there to keep your funds secure.

04. Deposit Rules

399beb supports four mobile banking services for deposits: bKash, Nagad, Rocket, and Upay. Additional payment methods may be added in the future.

Payment Methods Minimum Deposit Maximum Deposit (Daily) Processing Time
BKash ৳ 100 ৳ 50,000 Instant
Nagad ৳ 100 ৳ 50,000 Instant
Rocket ৳ 200 ৳ 30,000 Instant
Upay ৳ 200 ৳ 30,000 Instant
  • The mobile number used when making a deposit must match the number registered on your account.
  • Deposits from third-party numbers are not accepted — you cannot send funds from someone else's bKash account.
  • If your balance hasn't updated within 30 minutes of a completed deposit, please contact Support.
  • Depositing funds obtained through fraudulent means is strictly prohibited.
05. Withdrawal Rules

Withdrawals at 399beb are quick and straightforward. However, there are a few important conditions to keep in mind:

  • Minimum Withdrawal: ৳300 BDT.
  • Maximum Withdrawal (Daily): BDT 1,00,000. Amounts exceeding this will require additional verification.
  • Processing Time: Usually within 30 minutes. For amounts over 20,000 BDT, up to 1 hour.
  • Verification: KYC must be completed before your first withdrawal can be processed.
  • Same number: Withdrawals must be made to the same mobile number used for the deposit and registered on the account.
  • Bonus Balance: Funds in your bonus wallet cannot be withdrawn directly — wagering must be completed first.

Withdrawal requests cannot be cancelled once submitted. Please confirm the amount carefully before making a request.

06. Betting Rules & Conditions

Rules you must follow when placing bets on 399beb:

  • Bet Confirmation: Once you click the "Confirm Bet" button, the bet is final. Cancellations are not possible unless there is a technical error.
  • Odds Changes: The odds displayed at the time of placing a bet are final. If the odds change after you click, the bet may be settled at the new odds provided the system sends an alert and you accept it.
  • Match Cancellation or Postponement: If a match is cancelled and does not resume within the scheduled timeframe, the stake for that bet will be refunded.
  • Minimum Bet: 10 BDT.
  • Maximum Bet: Varies by market. The maximum limit for each market is displayed next to it on the platform.
  • In-Play Betting: Odds in live matches change rapidly. 399beb reserves the right to temporarily suspend in-play betting at any time.
  • Accumulator Bet: If one selection in an Accumulator has an issue, the entire Acca is not voided — that selection is removed and the remaining odds are recalculated.

399beb reserves the right to review any bet where unusual or suspicious betting patterns are detected. The right to void bets accepted at incorrect odds due to technical errors is also reserved.

07. Bonus & Promotion Terms

All bonus offers on 399beb are subject to the general terms below. Each specific offer may carry additional conditions, which will be detailed on the promotion page.

  • One Bonus Per Account: Only one bonus can be active at a time. To claim a new bonus, you must first use or cancel the existing one.
  • Wagering Requirements: Bonus funds must be wagered a specified number of times. Winnings from a bonus cannot be withdrawn until the wagering requirement is fully met.
  • Bonus Validity: Each bonus has a set validity period — typically 7 to 30 days. Any unused bonus will expire at the end of this period.
  • Bonus Market Restrictions: Some bonuses are restricted to specific markets (such as cricket or Sports Betting). This will be clearly stated on each offer's page.
  • Multiple Account Bonus: If bonuses are claimed from multiple accounts within the same household or device, all bonuses will be voided and the accounts may be closed.
  • Bonus Cash Out: Cash Out from a bonus balance is not permitted.

399beb reserves the right to modify, suspend, or cancel any bonus offer at any time. Members will be notified in advance of any changes to ongoing bonuses.

08. Responsible Gaming Policy

399beb believes betting should be a form of entertainment — not something essential to daily life. We genuinely care about the mental and financial well-being of every member.

  • Age Requirement: No one under the age of 18 is permitted to use the platform. If evidence of this is found, the account will be closed immediately.
  • Personal Limits: Members can set daily, weekly, or monthly deposit limits. Limits can be decreased instantly, but increasing a limit requires a 7-day waiting period.
  • Self-Exclusion: If you need a break, you can temporarily suspend your account for anywhere between 24 hours and 6 months.
  • Reality Check: After a set period of play, the system will automatically remind you how long you have been playing.

To learn more about Responsible Gaming Responsible Gaming Page View.

09. Prohibited Activities

The following activities are strictly prohibited on 399beb. Violations may result in account closure and forfeiture of all balances:

  • Creating multiple accounts or using a third party's account
  • Deliberately creating accounts to exploit bonuses (Bonus Abuse)
  • Attempting to exploit odds after a betting outcome has been confirmed
  • Using automated software or bots to place bets
  • Operating an account using someone else's information
  • Transactions involving money laundering or illegal funds
  • Involvement in match-fixing or manipulation of any match outcome
  • Deliberately exploiting technical errors or glitches on the platform

If any of the above violations are detected, 399beb reserves the right to take legal action. Suspicious activity will be reported to the relevant authorities.

10. Data Security & Privacy

399beb is committed to protecting members' personal data. We never sell your information to third parties.

  • All data is secured with SSL 256-bit encryption
  • Payment details are not stored on our servers
  • Transaction records are retained for a specified period in accordance with legal obligations
  • Your consent will be obtained before your information is used for any advertising or promotional purposes

For detailed information on our privacy policy Privacy Policy page View.

11. Account Closure Policy

An account may be closed for one of two reasons — at the member's own request or by decision of 399beb.

Member-Requested Closure: You can close your account at any time by contacting Support. Your real money balance will be refunded (excluding any bonus funds).

Closed by 399beb: Accounts may be closed without notice in cases of prohibited activities, false information, or violation of Terms & Conditions. All bonuses will be forfeited in such cases.

  • Data from closed accounts will be retained for a specified period
  • You may request to reopen a closed account — however, approval is at 399beb's sole discretion.
  • Permanent self-exclusion means you will not be able to create a new account
12. Dispute Resolution & Contact

For any issues with betting results or transactions, contact the 399beb support team first. Most issues are resolved within 24 hours.

  • Live Chat: Active 24×7 on website & app
  • Email: support@399beb.click — response within a few hours
  • Complaint Submission Deadline: Disputes must be raised within 30 days of the betting outcome

If a member is unsatisfied with 399beb's decision, they have the right to escalate a complaint to the licensing authority. Contact details can be obtained from the support team.

399beb's system logs will serve as the final evidence in resolving all disputes.

What you get when you meet the terms

Benefits of playing fair on 399beb

Secure Account

Your account is completely secure as long as you follow the Terms & Conditions. There is no risk of unexpected closure, and your balance is fully protected.

Fast Payouts

Accounts with accurate information and completed KYC enjoy the fastest withdrawals — no delays or additional verification required.

Full Bonus Benefits

Using bonuses in compliance with the rules ensures you receive the full benefit. Once wagering requirements are met, winnings can be withdrawn without restriction.

Priority Support

Regular, good-standing members receive faster support responses. Our team is always on hand whenever issues arise.

VIP Level Upgrades

Playing consistently and in good standing builds up VIP points over time. Higher levels unlock exclusive bonuses and benefits.

Dispute-Free Experience

Knowing the rules reduces misunderstandings and keeps everything clear — from betting to payments.

Why Understanding the Terms Matters

Why You Should Read This — In Plain Terms

Many people assume Terms & Conditions are just legal formalities not worth reading. However, 399beb's experience shows that most issues arise when members use the platform without knowing the rules. Misunderstanding bonus wagering requirements, forgetting to complete KYC before withdrawing, or having bonuses cancelled due to multiple accounts — all of these situations can easily be avoided simply by reading the terms once.

This is precisely why 399beb has written this page in plain, accessible language. We want every member to know their rights and understand 399beb's responsibilities. Transparency is a core part of who we are.

Let's break down how bonus terms actually work. Say you receive a ৳1,000 bonus with a 10x wagering requirement. That means you need to place a total of ৳10,000 in bets — calculated on the bonus amount only, not your real balance. Many people assume this means they have to lose ৳10,000, but that's not how it works at all. Placing bets is not the same as losing them. Every bet you place is also a chance to win.

399beb has one clear rule when it comes to payments — deposits and withdrawals must be made through the same number. This isn't just a policy requirement; it's there to protect you. Using a third-party number can cause identity verification issues and delays in processing your withdrawal.

Many people feel uneasy about KYC — sharing personal information can feel risky. At 399beb, all such data is secured with SSL encryption and is never sold to third parties. KYC is ultimately there for your protection, ensuring no one else can create an account using your identity.

Responsible Gaming is something 399beb takes seriously. We want our members to stay well in the long run — physically, mentally, and financially. That's why limit-setting tools, self-exclusion options, and support resources are always available, free of charge.

If any term is unclear or you have questions, reach out to us directly via Live Chat — you'll get a straightforward answer. Stay with 399beb for a transparent and trustworthy experience.

Licensed Platform
SSL Secured
Transparent Terms
24×7 Support
bKash/Nagad
Fair Payouts

Frequently Asked Questions

Common Questions About the Terms & Conditions

Participation in 399beb tournaments and leaderboard events is automatic — once you place bets on the specified markets within the event period, points start accumulating. Points are generally calculated in one of two ways: by total betting volume (the total amount wagered) or by net winnings (wins minus losses). Each event has its own rules, which are clearly stated on the event page. Players at the top of the leaderboard win prizes — typically cash bonuses or free bets. Prizes are usually credited to winners' accounts within 24 hours of the event ending. In the case of a tie, the player who reached that points total first is ranked higher. Ineligible bets — such as bets on cancelled matches or bets that violate the terms — do not count toward points.

Once the official match result is confirmed, winnings are automatically credited to your real balance — usually within 5–15 minutes of the match ending. No result will be settled before the live score is confirmed, so a short wait is normal. You can withdraw immediately after the balance is updated, with no additional wait, provided KYC has already been completed. Winnings from bonus balance require wagering requirements to be met before withdrawal. Winnings from your real balance have no such conditions and can be withdrawn instantly. If you have any questions about a match result, contact Support within 30 days of the result being settled.
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Understood the Terms? Join 399beb Now

Knowing the rules makes the experience more enjoyable. Register on 399beb and get started with a 150% Welcome Bonus.

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